Any item can be refunded if it is returned within 14 days of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Unfortunately we do not offer a refund on opened or used products and do not offer exchanges online.

Shipping costs are the responsibility of the customer and are non-refundable.

Please send your order back to:

SOSKN LTD

Suite 105, Fence House

Fence Avenue

Macclesfield

Chesire

SK10 1LT

United Kingdom

We will notify you once your return has been received and approved. The refund will be processed to the original method of payment. We recommend using a tracked service to return the goods as all transport risk is borne by the sender.

If you have an issue with your product or delivery, please contact us to discuss your options at admin@soskn.com

If getting in touch about a return, please include your order number and product details in the email.

We accept payments via PayPal, Apple Pay, Klarna or credit/debit card using Visa or Mastercard.

Get in touch at admin@soskn.com

Yes, this is something you can purchase for a friend or family member and is valid for 1 year from the date of purchase.

We usually dispatch on the same day if your order is placed before 12pm, or the next working day (subject to stock availability). If out of stock, please allow an extra 1-2 days dispatch time to process your order.

WITHIN THE UK

Royal Mail Tracked 48 - 3-5 Working Days

Royal Mail Tracked 24 - 1-2 Working Days

Royal Mail Special Delivery 1 pm Guaranteed™ - Within 1 Working Day

INTERNATIONAL DELIVERY

Express International Shipping  2-5 Working Days

Standard International Shipping 5-7 Working Days